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Frequently Asked Questions
How do I know if the Enkhuizen Nautical College is a good fit for me?
It is always possible to request a meeting to see if a program at our school is right for you.
Please contact us to make an appointment.
I need accommodation during the time I am following a program.
I cannot complete the KZV training program in one year
It is possible, under certain conditions, to spread the KZV training program over two years:
1. if you are using a visa with a validity period shorter than the duration of the study; or
2. you are committed to a sailing schedule that prevents you from attending classes during both semesters; or
3. another compelling reason, which will be assessed by the management of the college.
For the extra school year, you then only pay the registration fee and for any new course materials, if revisions have been made.
Attending classes in a subsequent year is always subject to available space in the classroom.
You must submit your request via the administration at least two weeks before the start of the school year.
My Certificate of Competency has expired, what now?
You can read more information on this subject in this article
Certification
ISO Certification
The Enkhuizen Nautical College Foundation and the National Bureau of Commercial Sailing Examinations (LEB) Foundation are ISO 9001:2015 certified.
CRKBO
The Enkhuizen Nautical College is a CRKBO (Central Register for Short-Term Vocational Education) recognised institution.
Complaints
School Complaints Procedure
If you have a complaint about the college, we would refer you to our complaints procedure; click here.
Examination Complaints Procedure
Every student has the right to file a complaint regarding the way the examination board or the LEB has behaved towards him/her or another person in a specific circumstance. A complaint must be submitted via e-mail to the LEB Board of Supervision at the email address leb@ezs.nl (LEB examination regulations art. 18) and will be treated confidentially. A response to a complaint will always be provided within four weeks.
General Payment and Refund Terms
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